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PRIVACY POLICY

Last updated: May 19, 2026

1. Introduction

J&N Junk Removal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit jandnjunkremoval.com or contact us for services.

2. Information We Collect

When you submit our contact or booking form, we may collect:

  • First and last name
  • Phone number
  • Email address
  • Service address
  • Preferred pickup date and time
  • SMS marketing consent status

3. How We Use Your Information

We use collected information to:

  • Schedule and confirm junk removal pickup appointments
  • Send booking confirmation emails and SMS messages (if opted in)
  • Contact you to confirm or update your appointment
  • Respond to inquiries and provide customer support
  • Improve our services

4. SMS Communications

If you opt in to SMS communications via our contact form, you agree to receive text messages from J&N Junk Removal including appointment reminders and service updates. Message and data rates may apply. Message frequency varies. Reply STOP at any time to unsubscribe. Reply HELP for help.

We do not sell or share your phone number with third parties for their marketing purposes.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in operating our website and conducting our business, provided those parties agree to keep your information confidential.

6. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your personal data
  • Opt out of SMS communications at any time by replying STOP
  • Contact us with any privacy concerns

8. Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: jnjunkremovalservices@gmail.com
  • Phone: (516) 981-3365
  • Address: Valley Stream, NY 11580

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.